We are seriously looking at migrating clients over to Google checkout after a client of ours became a victim of chargeback..... this is a scam where users pay for goods, then tell their bank they didn't authorise the transaction. Paypal refund them, then deducts the monies from your Paypal account and there is very little recompense.
Paypal's official line is that the seller is responsible to ensure the card isn't being fraudulently used!!
OK, that's fine if the goods purchased are of a relatively high value and the seller didn't track delivery as proof of the completion of their contract because that's just a lack of care... But our client is a florist!! the person who delivered them saw the lady who ordered them and she even said on the door how beautiful they were, so why should the she get them for free just by telling her bank it was un-authorised?
Google checkout seems a good alternative, but ultimately if you pay for a payment gateway, you get alot more security and protection built in..... over time a solution like SagePay (formerly ProTX) may be the way forward.....
Paypal's official line is that the seller is responsible to ensure the card isn't being fraudulently used!!
OK, that's fine if the goods purchased are of a relatively high value and the seller didn't track delivery as proof of the completion of their contract because that's just a lack of care... But our client is a florist!! the person who delivered them saw the lady who ordered them and she even said on the door how beautiful they were, so why should the she get them for free just by telling her bank it was un-authorised?
Google checkout seems a good alternative, but ultimately if you pay for a payment gateway, you get alot more security and protection built in..... over time a solution like SagePay (formerly ProTX) may be the way forward.....
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